Privacy Policy

Last updated: 10.07.2023

Version: 1.00

1. Introduction

The Seaview Destination Company Limited, (hereinafter, the “Company”, “La Green Hotel & Residence”, “we”, “us”, “our”) is a legal entity incorporated under the laws of the Thailand Kingdom, registration number: 0835564009188. Our registered address is: 48/210, Moo. 4, Tambon Cherngthalay, Amphure Thalang, Phuket, 83110.

This Privacy Policy (the “Policy” or the “Privacy Policy”) explains how Company collects, processes and discloses personal information through its general website available at https://lagreenhotel.com/ (the “Website”) , or when you otherwise interact with us.

Company is responsible for the protection of privacy and safeguarding of the personal data of the following categories of data subjects (hereinafter, each separately or collectively referred to as “you” or “your”): clients and users/visitors for the La Green Hotel & Residence project, and its affiliates.

Your privacy is important to us. This Privacy Policy outlines how we collect, process, and manage the personal data we collect from your use of our Website, through your interaction with us on social media or your other dealings with us.

Should you have any questions or concerns regarding your personal data, please contact us at [email protected]

2. What kind of personal data do we collect?

• Clients’ data includes name and surname and other summaries (phone number, location, etc.).
• Contact data means clients’, visitors’ email addresses and phone numbers.
• Visitors’ data includes name and surname, sand other summaries (phone number, location, etc.).
• Communication data includes custom support, online form, chat window, etc.
• Automatically collected data/usage data includes device data, operating system, browser version, mobile carrier, locale and language settings, user activity (interaction and advertising data, diagnostic data, activities on the Website, including analytics; IP address, scripts, web browser, etc.).

3. Purposes for which we use personal data

The Company, as a data controller, may only use your personal data if there is a lawful basis for such use. The most common lawful bases used by Company are:

• consent: in some cases, we may process your personal data only if we obtain your prior consent;
• performance of a contract: we will require your personal data to be able to offer you the Website in accordance with the contract terms between you and us;
• compliance with a legal obligation: due to the nature of the Website we provide, the laws applicable to our activities require us to collect and store certain data about you; and
• legitimate interests: sometimes we rely on our legitimate interests to process your data (e.g., to improve our Website) and we will do so except where such interests are overridden by your interests or fundamental rights and freedoms.

Below you will find the table describing how we may use your personal data and which of the legal bases are used by the Company to ensure lawful data processing.

3.1 Purpose/activity

• To identify person, to verify the identity, to provide the security of the Website,
• To comply with legal requirements

3.2 Purpose/activity

• To contact you
• To send you marketing emails

3.3 Purpose/activity

• To ensure smooth operation of the Website and user convenience

If you fail or refuse to provide your personal data which we need to provide the Website to you or if the processing of personal data is necessary for compliance with our legal obligations, you may not be able to access the Website.

4. Cookies and interested-based advertising

We may use cookies for various purposes when you access or use the Website. Please review our Cookie Policy (https://lagreenhotel.com/cookie-policy) to find out more about our use of cookies.

We may work with third-party ad networks, channel partners, measurement services and others (e.g. Google Analytics and Facebook Pixel) to display advertising on our Website, and to manage our advertising on third-party sites. We and these third-party ad companies may use cookies, pixels tags, and other tools to collect activity information on our Website (as well as on third-party sites and services), as well as IP address, device ID, cookie and advertising IDs, and other identifiers, general location information, and, with your consent, your devices geolocation information; we and these third-party ad companies use this information to provide you more relevant ads and content and to improve and evaluate such ads and content. Personal Data can be collected through channel of the Company’s partner / other service providers, e.g. Facebook, Instagram, Line, etc., for the purpose of creation of your profile.

5. Sources of personal data

Most of the personal data we process about you is received directly from you. For example, when you register to use the Website or communicate with us, we may receive your Clients’ data from you.

In other cases, we may receive personal data about you from various third parties, including, but not limited to, analytics providers or external providers.

When you use the Website we may also collect Automatically collected data/usage data through the use of cookies and similar technologies.

6. How do we protect your personal data?

We take all reasonable and appropriate technical and organisational measures to protect all personal data collected by us from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.

7. How long do we keep your personal data?

Generally, we will retain your personal data for as long as necessary to fulfill the specific purpose we collected it for, including the purpose of satisfying any legal, accounting, and reporting requirements and our legitimate interests. For example, most of your data will be retained up to 5 years after the end of the business relationship with us. However, we may need to keep certain information for longer in order to comply with our legal obligations.

In certain cases, the authorities may require us to store the personal data longer if they deem it necessary (e.g., in case of an ongoing investigation).

8. Your rights

With regard to our collection and processing of your personal data, you have the right to (subject to applicable exceptions):

1. Obtain confirmation from us as to whether we process your personal data.
2. Access your personal data processed by Company.
3. Correct your personal data.
4. Withdraw consent and remove your personal data we collected on the basis of your consent (e.g., to opt out from marketing communications from us).
5. Obtain restriction of processing, for instance, where you contest the accuracy of your personal data for a period enabling us to verify the accuracy of the personal data.
6. Have your personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
7. Erasure of your personal data under certain circumstances. See more information about our data retention obligations in section “How long do we keep your personal data” above.
8. Object to our processing of your personal data when the processing is related to the performance of our task carried in the public interest or the exercise of official authority vested in us.

If you wish to make use of any of the above rights, please contact us stating your name and question related to any of the above rights at: [email protected]

The Company will endeavour to provide you with information on the actions it has taken on your request related to your rights, specified above, within 1 (one) month of receipt of the request. That period may be extended by 2 (two) further months if the request is complex, or if Company is in the process of resolving a large number of requests. We will inform you if any such extension is required within 1 (one) month of receipt of the request, together with the reasons for the delay.

9. How do we share your personal data?

We do not share your personal information with third parties, except as described in this Privacy Policy.

Company may engage service providers and partners to assist with delivery of the Services:

In case your personal data is provided to service providers outside the EEA and where applicable, we will implement appropriate safeguards to protect your personal data, including Standard Contractual Clauses as adopted by the European Commission. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA. Moreover, the Company requires its service providers to implement appropriate security measures to ensure the protection of your personal data in accordance with applicable data protection legislation.

In other cases, we may disclose your personal data:

• to the relevant government agencies and regulatory authorities when required by the applicable laws;
• with affiliates and subsidiaries within the La Green Hotel & Residence group (if applicable), which includes parent and ultimate holding companies, affiliates, subsidiaries, business units, and other companies that we acquire in the future after they are made part of the La Green Hotel & Residence group (if applicable);
• in the event of any merger, acquisition, sale or change of control or a similar transaction or proceeding;
• with professional advisors, such as lawyers, accountants, and auditors;
• if you have consented to the disclosure;
• to establish, exercise or defend legal claims.

10. Age limitations

The Company has no intention to collect any Personal Data of a child whose age is less than that stipulated by law (the “Age Limit”). If you are younger than that of the Age Limit, please do not use the service of the Company or give any Personal Data to the Company.

In the event that you are a parent of a child whose age is less than the Age Limit and is aware that your child is giving Personal Data to the Company, please contact the Company and you may request to exercise your right instead.

In the even that you are a child of age that is less than the Age Limit and need to receive services and products of the Company, you are required to have a consent of your parent in place for the provision of your Personal Data.

11. Privacy Policy updates

Company may update this Privacy Policy from time to time and introduce new Website as we launch them. In the event we materially change this Privacy Policy, including how we collect, process or use your personal information, we will notify you by means of the publication of the updated Privacy Policy on our Website or by any other acceptable means.

12. Contact information

If you have questions about this Privacy Policy or our privacy practices, or if you are seeking to exercise any of your rights, you may contact us at: [email protected]

If you are a resident of the EEA, you have the right to lodge a complaint with the data protection supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.